Frequently Asked Questions – Occult Print Shop

Got a question? You may find the answer below. If not, get in touch and we’ll help.

What is Occult Print Shop?

Occult Print Shop is an independent print and production studio based in Leicestershire, UK.

We produce custom stickers, printed products, displays, merchandise and artwork-led products for individuals, artists, creators and businesses.

What can I order?

Our range includes custom stickers and sticker sheets, business cards, leaflets, greeting cards, badges, banners, flags, event displays, illuminated displays and other personalised print products.

Many products can be created directly online using our artwork and print tools.

Can I use my own artwork?

Yes. Most custom products are designed around artwork supplied by you.

Common formats include PNG, JPG, PDF and SVG, with additional professional artwork formats accepted where appropriate.

For raster artwork, higher resolution generally produces a better result. Our Artwork Proof Lab and product makers can help you check whether an image is suitable for the intended print size.

What resolution should my artwork be?

For most printed products, 300 DPI at the intended finished size is ideal.

Lower-resolution artwork may still be printable depending on the design and product. Where available, our tools will estimate the effective print resolution after your artwork has been scaled.

Will printed colours look exactly like my screen?

Not necessarily.

Screens create colour using light, while printed products reproduce colour using inks and physical materials. Screen brightness, display calibration, print process and substrate can all affect the final appearance.

Small differences between an on-screen preview and the finished print are therefore normal.

Is there a minimum order?

It depends on the product.

Many Occult Print Shop products are available in very small quantities, including individual or sample orders. Other products become more economical or may only be available at higher quantities.

Available quantities are shown on the relevant product page.

How long does production take?

Production time varies by product.

Some products are produced in-house and can be dispatched quickly, while larger displays, specialist products and outsourced production may require additional time.

The current delivery or dispatch estimate shown on the product or at checkout should be used when planning around a deadline.

If an order is required for a particular date, contact us before ordering.

Will I receive a proof before printing?

Products that include an artwork proof or approval stage will make this clear during the ordering process.

Many of our online makers also provide a live preview while you prepare the artwork, allowing you to check placement, size and layout before ordering.

If we identify an obvious artwork problem that prevents us from producing the order correctly, we may contact you before production.

How much is delivery?

Standard UK delivery is free on orders of £30 or more.

Standard international delivery is free on qualifying orders of £50 or more.

Other delivery options and charges are calculated at checkout according to the products, destination and service selected.

Do you offer express delivery?

Express delivery is available for compatible products and destinations.

Selecting express delivery speeds up the delivery service, but it does not necessarily shorten the production time of products that require manufacturing before dispatch.

Check the estimated dates shown at checkout or contact us if you are working to a fixed deadline.

Can I change or cancel a custom order?

If production has not started, we may be able to amend or cancel an order. Once a personalised product has entered production, changes or cancellation may no longer be possible.

Do you keep my artwork for reorders?

Artwork may be retained with your order or within supported Occult Print Shop artwork tools, making repeat orders and reuse easier.

Where available, My Artwork provides a central place for artwork saved or uploaded through compatible parts of the site.

We still recommend keeping your own original artwork files.

Can I reorder something I have bought before?

Yes.

If the product is still available, you can reorder using your previous artwork or upload an updated version.

For artwork containing information that may change — such as QR destinations, dates, prices or contact details — check the artwork before placing the new order.

Can you help if I am not sure what product I need?